What are your summer hours?
We are open Wednesday to Sunday!
Walk-ins: 12pm - 5pm
Scheduled pickups: 1pm - 5pm
Come on by for our first-come, first-served walk-ins from noon until 5pm. Or pre-order online. Pickups are scheduled every 30 minutes between 1pm and 5pm.
Do I have to pre-order?
We always have a lovely selection of desserts available at the shop first-come, first-served for our customers that have not pre-ordered. From Wednesday to Sunday, we make extra pies, tarts, cakes, freshly baked cookies, squares, buttertarts, scones and more!
How do I pre-order a dessert?
Schedule a pickup on our online shop. Orders must be placed by 5pm the day before your chosen pickup day. At our busy holiday times, we often need more notice. If you have any questions or need recommendations, please contact us and we will happily guide you through the process.
To request that a dessert be set aside for same day pickup, please call or email us. Provide your name, telephone number and an approximate pickup time. We will reply as soon as we can to let you know if we can accommodate your request.
Unfortunately, when we have a long line-up at the shop, we are not be able to set aside desserts for same day pickup.
How do your scheduled pickups work?
When you arrive at the bakeshop at your scheduled pickup time to collect your desserts, we will greet you at our front entrance and ask you for your order #. Please have your order # ready. Your order # is emailed to you immediately after you place your order online.
Please do not arrive early. If there is a line-up, wait six feet away from the other customers in line and wear a mask. To keep the line moving quickly, we will have your order all packaged up and ready-to-go for your scheduled pickup time. After we confirm your order # and name, we will pass the desserts to you.
Due to limited space at our front entrance, we only have one line-up. So unfortunately, even if you have pre-ordered, you cannot skip the line. We try our very best to serve you as quickly as possible. Thank-you for your patience and understanding.
What is the best way to reach you during business hours?
For the time being, the best way to reach us during our business hours is to send us an email. We are very busy at the shop serving customers and getting orders ready, so at times we may not be able to get to the phone. However, we do check our voice messages often throughout the day during our business hours — Wednesday to Sunday, noon to 5pm — and we will call you back as soon as we possibly can. On Monday & Tuesday, we monitor our emails only.
How do I store my desserts?
Please see our storage instructions & serving tips for the best way to store your desserts.
Do you make custom desserts?
Our dessert menu changes with the seasons, but unfortunately we do not make custom cakes or custom decorated cookies at this time.
Can I cancel my order?
We need at least two days notice for cancellations. With two days notice, we will issue an online gift card that can be used as a credit towards a future order.
Can I redeem my online gift card at the bakeshop?
Yes, online gift cards can be used for purchases in-store and on our online shop.